Equation Announces Release of DataRiver Service Line Analyzer Web-based Dashboard

The new dashboard technology provides unparalleled and seamless hospital service line data analysis.

Equation announced earlier today the release of its web-based dashboard technology for its DataRiver Service Line Analyzer (SLA). This dashboard provides hospital service line managers and analysts a deeper visibility into their data while increasing ease of use.

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A Brief Introduction to Market Analyzer

You’ll notice a new product featured in DataRiver when you log in called, Market Analyzer. This is a new offering on the DataRiver platform that gives you visibility into your market’s data. We’re really excited about this new data product and have already seen clients do amazing things with it. Here are a few use cases around Market Analyzer.

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January “Triple D” Updates

In January we went to work on what we call the “Triple D”… you are intrigued, right? We only call it that because all of our major developments all start with the letter “d” — DataCast, DataDock, and Dashboard Permissions. Read on to learn more about these new updates.

DataCast

DataRiver DataCast

For the last few months we have been doing manual dashboard distributions to doctors or executive managers for a number of clients and have had a lot of success with it. Because of that success we decided to build a tool called DataCast that auomates dasboard distribution for everyone. As an example of what a DataCast is: one of our clients emails hundreds of providers their monthly dashboard (monthly dashboard includes a revenue trend table, charges, adjustments, collections, WRVUs, office visits, hostpital visits, payer mix, and a few others metrics). Through these monthly dashboards administrators hold monthly meetings with their providers to review their progress in key areas hospital administrators have identified. Another client sends a dashboard that holds high-level information via DataCast to it’s executive managers. To see DataCast for yourself log into DataRiver and in the main navigation bar click “Apps”, scroll down the page and on the left you should see the DataCast icon. Please get in contact with your advisor if you have any questions or need help utilizing DataCast.

DataDock

DataRiver DataDock

As our platform grows the ability to navigate the different products and tools will become increasingly important — that is one reason why we have created DataDock. DataDock is essentially a user portal (the first page you hit when you login) where you can navigate quickly to Physician Analyzer, Service Line Analyzer, and Downstream Analyzer. You will also have quick access to Library Articles, DataRiver Tours, and our latest blogs.

Dashboard Permissions

DataRiver Dashboards

We have received many requests for DataRiver users to be able to give certain permissions to dasboards that they create. As you can see by the screenshot above we have developed a way to do this. There is a new button with an eye icon that when clicked gives you the ability to keep your dashboards private, public, or visible to a select few. Private means that only you can see it. Public means that everyone that has a DataRiver user login in your organization can see the dashboard. The “Edit Individual Visibility” allows for you to select certain users in your organization that can see your dashboard.

How we use SendGrid for better physician management

We often get requests to distribute productivity reports to physicians throughout a health system. With this, we’ve built a tool in DataRiver called DataCast, that allows users to do just that.

DataCast allows users to upload a list of physicians and managers with their emails and DataRiver will automatically send them emails with their productivity reports included. This has solved a huge pain for practice managers by saving time in report preparation and distribution as well as offering a vehicle to help hold physicians accountable.

In building and testing DataCast, one thing we noticed is that we had no visibility when it came to email deliverability. For most health systems and physician practices, internal IT firewalls are setup and often limit deliverability. Also, we ran into cases where physicians reported never receiving their reports for various reasons. This made following up on the reports and holding physicians accountable to their productivity difficult.

We knew we had to solve this if DataCast was going work. Enter SendGrid.

We heard of SendGrid a while back when they exited Techstars and have followed them since then. They do a fantastic job of managing email deliverability and offering analytics for marketing and transactional emails. They also have a great web API that is easy to integrate and get going in your application. It actually took only a few hours to get everything setup in our case.

Once SendGrid was setup and integrated into DataRiver, including our DataCast tool, we saw results instantly. Not only were emails being delivered but we had detailed stats on the email flow.

SendGrid Stats

These stats enable us to offer visibility to users on which physicians are viewing their reports and which are not. If a physician didn’t receive their report, SendGrid’s stats instantly shed light on whether it was a deliverability issue or not. Beyond that, users can see opens and clicks. The fact that users have this visibility now with the latest SendGrid integration means better physician management with greater accountability. Physicians know their productivity and managers know wether or not physicians are staying on top of it. And we love that.

 

DataRiver New Feature: Session Timeout Warning

You know when you are using some web software and then you have to read something from a PDF on your computer or from a book on your desk and then time gets away from and then you go back to the software to finish the task only to find that the software logged you out? Isn’t it the worst when you have to log back in to that software and recreate your work? Well, we now have a session timeout warning that allows you to “stay connected” or to log out. It’s nice to be in control, right? SessionTimeOut

November Updates: Capacity Metric & Date Filter

November updates are out! Yesterday we released a couple of new updates. Well, we actually did more than just a couple, but there are just two things you can actually see in DataRiver.

Capacity Metric

The Capacity Metric breaks down total physicians, midlevels, and non-physicians per month. Coming soon for this metric will be breakouts groups for practice divisions, institute/groups, billing areas, and few others.

Screen Shot 2014-11-19 at 1.53.05 PM

 

Date Filter

Dashboards can now filter by date. We are excited about this because Dashboards now has all the functionality that Analyzer has. You can find date filters right underneath “Open Research Pivot” in the top right of DataRiver, or you can simply see it in the screen shot below. Because Dashboards now has everything that Analyzer has (plus a lot more) we will discontinue Analyzer December 15th. Each client will receive communication about this change to ensure that each user is aware of Analyzer’s end-of-life. 

Screen Shot 2014-11-19 at 2.35.25 PM

Charge Lag, Payer Mix, Top 10 CPTs, Revenue Table & Feedback Enhanced

New Metrics and Features this Month
​We are excited to announce new features and metrics this month. We have been working hard building metrics and features that will improve the DataRiver experience.
New Metrics: Charge Lag & Payer Mix
We have some new metrics that are hot off the press and we hope you will like them as much as we do. These metrics include Payer Mix…
Screen Shot 2014-10-15 at 6.12.51 PM
…and Charge Lag (6 new metrics).
Screen Shot 2014-10-15 at 6.13.41 PM
New Tables: Top 10 CPT & Revenue Trend Table
We know how important it is for our clients to know what CPT codes are being used the most, our Top 10 CPT tables allow them to see that quickly.
Screen Shot 2014-10-15 at 6.18.01 PM
A table that has been widely anticipated is the revenue trend table with line items that include charges, adjustments, collections, net AR, WRVUs, gross collection ratio, and net collection ratio.
Screen Shot 2014-10-15 at 6.19.30 PM
Feedback Makeover
Because we feel so strongly about receiving feedback from our clients we developed a way for them to give us feedback more easily:

Screen Shot 2014-10-15 at 7.20.35 PM

Dashboard Creation/Editing Gets Significant UI Improvements

One of the most powerful features in DataRiver has been the ability to create your own Dashboard views for your data. However, this functionality has been limited in the past in 3 areas…

  • No ability to edit your existing Dashboards
  • No ability to rearrange your Dashboard widgets
  • No ability to search through the long list of available Dashboard Metrics

We’ve addressed all 3 of these areas in the latest update to the DataRiver platform, and we think you’ll love the improvements.

dashboard1

You’ll notice in the screenshot above that a new edit/delete button combination appears next to your Dashboard name when viewing one of your created Dashboards. Clicking the edit button will bring you to a screen like the one you used when you initially created your dashboard (see below).

dashboards3

As you can see, you can now add new metrics to any of your saved dashboards, rearrange your metrics and even change the title of the dashboard itself.

This update to Dashboard Creation & Editing is just one of many that we’ve made recently, so be sure to check out all of our platform updates on the blog.

New Tours Feature Helps You Do More With DataRiver

We have been investing development time into improvements that make the DataRiver platform easier to use. One question that we’ve been asking ourselves is “How do we help new users do more, quicker?” Our first answer to that is in a new feature that we call “Tours”.

Tours are guided, step-by-step, on-screen instructions that walk you through different tasks in the DataRiver platform. Our first tour is called “Creating a New Dashboard” and is available on the brand-new “Tours” page.

tours1

Add you can see in the screenshot above, the Tours page is accessed from your profile dropdown menu. Simply click the avatar button at the top-right of the screen and then click “Tours”.

tours2

Here you will be able to access any of the tours we have available. At the time of this post, we have the “Create a New Dashboard” tour. Click the button to “Begin This Tour”.

tours3

The tour will immediately begin and will walk you through each step in creating a new dashboard. If you navigate to a different page, the tour will take you right back to where you need to be. You can end the tour at any time by clicking “End Tour”.

This Update to the Dashboard Filters is just one of many that we’ve made recently, so be sure to check out all of our platform updates on the blog.